Check-In & Check Out
Check in: 12:00 pm to 4:00 pm
Check out: by 10:00 am
Check-ins outside the standard times shown above require special permission and advance arrangements. Please email » or call us in advance to ensure that your request can be accommodated!
To check out, simply lock your door with your room card and then slide the card (and laundry card, if applicable) under the door. A UWinnipeg Downtown Hostel staff member will retrieve these items after you leave. A $25 charge applies for each unreturned card.
Booking Changes and Cancellation
At the hostel we understand that a guest’s plans may change. That is why we don’t charge a cancellation fee for reservations canceled a minimum of 48 hours in advance of the arrival date. If a reservation is canceled less than 48 hours in advance of the arrival date, the total of one night’s stay (plus taxes) will be charged to the booking credit card.
Reservations shortened after the scheduled arrival date are subject to a $65 fee.
Note that refunds can take up to 4-6 weeks to process and cannot be issued via credit card, due to University refund processes.
UWinnipeg Downtown Hostel is part of the University of Winnipeg. For this reason, our guests must abide by policies set forth by The University of Winnipeg and the Campus Living department.
Hostel Guest Agreement
By signing this document upon check-in, you agree to abide by all the policies set within the Hostel Contract.
The full policies applicable to all guests who sign the Hostel Guest Agreement.
Sample Hostel Group Agreement – Master Account
A sample agreement for a master-billed account group.
Sample Hostel Group Agreement – Individual Accounts
A sample agreement for individually-billed accounts group.