Booking Requests

We require at least 2 business days notice to process your booking request and accept requests for bookings between 2 and 30 nights only. To inquire about availability, please email hostel@uwinnipeg.ca or call +1.204.789.1486.

Spring/Summer Check-In & Check Out Times

Check in: 11:00 am – 2:00 pm
Check out: by 10:00 am

Check-ins outside the standard times shown above require special permission and advance arrangements. Please email » or call us in advance to ensure that your request can be accommodated!

To check out, simply lock your door with your room card and then slide the card (and laundry card, if applicable) under the door. A UWinnipeg Downtown Hostel staff member will retrieve these items after you leave. A $25 charge applies for each unreturned card.

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Booking Changes and Cancellation Fees (for non-group bookings)

At the hostel we understand that a guest’s plans may change.  That is why we don’t charge a cancellation fee for individual reservations canceled a minimum of 72 hours in advance of the arrival date.  If a reservation is canceled less than 72 hours in advance of the arrival date, the total of one night’s stay plus taxes will be charged to the guest’s credit card.

Reservations shortened after the scheduled arrival date are subject to a fee equal to the total of one night’s stay plus taxes.

Note that refunds can take up to 4-6 weeks to process and must be issued by cheque, due to University refund processes.

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Policy Documents

UWinnipeg Downtown Hostel is part of the University of Winnipeg. For this reason, our guests must abide by policies set forth by The University of Winnipeg and the Campus Living department.

Hostel Guest Agreement
By signing this document upon check-in, you agree to abide by all the policies set within the Hostel Contract.

Hostel Contract
The full policies applicable to all guests who sign the Hostel Guest Agreement.

Sample Hostel Group Agreement – Master Account
A sample agreement for a master-billed account group.

Sample Hostel Group Agreement – Individual Accounts
A sample agreement for individually-billed accounts group.